Cancellation & Refund Policy: We want our customers to be satisfied with their purchases from DemonKicks. If for any reason you need to cancel your order or request a refund, please read the following policy.
Cancellation: You may cancel your order within 12 hours of placing it. To cancel your order, please contact us at [email protected] with your order number and reason for cancellation. We will confirm your cancellation by email.
Refund: If you cancel your order within 12 hours of placing it, we will provide you with a full refund to your original payment method. Refunds may take up to 7 business days to process.
We do not offer refunds for orders that have already been shipped. If you receive a defective or incorrect item, please contact us within 48 hours of receiving your order and we will work with you to resolve the issue.
Returns: We do not accept returns for any reason, except in cases of defective or incorrect items. If you receive a defective or incorrect item, please contact us within 48 hours of receiving your order and we will provide instructions on how to return the item. We will cover the cost of shipping for returns of defective or incorrect items.
Thank you for choosing DemonKicks!